Professional Sales Questioning, Handling Objections & Closing the Sale Mini Course

A mini training package designed to help you teach sales people how to improve their professional sales questioning, handling sales objections and using effective closing techniques.

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Master Sales Questioning Techniques

Teach participants essential skills for crafting clear, professional business documents.

Overcome Objections Confidently

Provide strategies to handle objections smoothly, turning challenges into opportunities for closing.

Close Sales Deals Successfully

Train participants in closing techniques that secure sales and build long-term relationships.

Why People love our Training Materials?

Transformative training materials that elevate team performance!

Used by major organizations to improve employee performance & achieve measurable results.

Ask Better. Sell Smarter.

The right questions don’t just fill time — they drive deals forward. This mini course equips your sales team with practical questioning techniques that uncover needs, preempt objections, and build trust from the first call. Whether you’re onboarding new reps or sharpening experienced ones, it’s a quick-win training with lasting impact.

Key Learning Points

Ask questions that reveal true buying motivations

Identify deal-blockers early in the conversation

Personalize solutions based on what the customer actually cares about

Use probing techniques without sounding pushy

Handle hesitations before they become full-blown objections

Brief Outline of Topics

OPEN question selling technique.

Operational questions.

Probing questions.

Warm and hot needs.

Effect questions.

Nail down questions.

Skill practice exercises.

Types of objections.

Objections handling model.

Handling the “Price” objection.

Nine closing techniques.

Topics covered in the above outline

Watch this video created using some of the slides from the slide deck to get a comprehensive view of the topics covered in this instant download training package

1. Introduction to Sales Questioning
Understand the importance of asking the right questions and how they drive customer engagement and satisfaction.

2. The OPEN Questioning Technique
Learn the OPEN question selling framework:
o Operational questions to establish context,
o Probing questions to reveal problems,
o Effect questions to explore implications,
o Nail-down questions to confirm needs and solutions.

3. Identifying Customer Needs
Delve deeper into customer needs, transforming problems and dissatisfactions into actionable needs that can drive sales.

4. Handling Objections Effectively
Gain insights into common objections and learn effective techniques for addressing them, turning objections into opportunities for closing.

5. Closing Techniques
Discover various strategies to close sales effectively, enhancing your ability to finalize deals confidently.

What You Get:
• Fully customizable training materials, including a comprehensive trainer guide, participant workbook, and PowerPoint slides.
• Tools for mastering sales questioning techniques and enhancing customer engagement.
• Practical exercises to illustrate successful questioning and objection-handling techniques.
• Instant download access for immediate use.

Benefits:
• Equip your sales team with the skills needed to understand customer needs and enhance their closing rates.
• Learn practical strategies to navigate objections and drive sales effectively.
• Improve overall sales performance through structured training and best practices.
• Gain immediate access to customizable training materials tailored to your organization’s needs.

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Slide Samples

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Trainer Guide Samples

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Workbook Samples

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What's the Difference Between the Full & Mini Course Packages

Duration

Full Course

1 – 2 Days

Mini Course

Half Day Session

Trainer Guide Included

Student Workbook Included

Slide Deck Included

Self-Assessments (Select Courses)

Additional Exercise Sheets (Select Courses)

22 Bonus Activities

Training support documents (Evaluation form, Certificates, Program Outline)

Competitive Jeopardy Style Review Game

Quick Tip: Essential Strategies for Trainers

This short video highlights a key concept from our training package, offering actionable insights and a taste of what our training materials can help you achieve.

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Why Buy our Training Materials?

Comprehensive Training Materials

Instantly downloadable packages with everything you need—guides, workbooks, slides, interactive activities, and a customizable review game to boost engagement.

Customizable and Modular Design

Easily adapt materials to fit your goals, with modular structures allowing seamless integration into your existing content.

Expert-Designed for Results

Developed by experts with over 20 years of experience, these materials deliver measurable results across industries and organizational levels.

Engaging, Interactive Learning

Includes a variety of self-discovery exercises, activities, and games designed to enhance engagement, boost retention, and promote hands-on learning.

FAQs

The most frequently asked questions around our training materials, for more faq's click the link below

How soon will I receive my training materials?

Immediately! Upon payment confirmation, you’ll get an email with download links.

In what format are the training materials provided?

All files come in MS Office format for easy editing.

Q: Can I get an invoice in my company’s name?

Absolutely! Contact us for an invoice, or modify it through our support team.

Can I view samples of the training materials?

Yes! Samples are available on each program’s page. Just scroll to the “Training Material Samples” section above.

Can I modify the course materials?

Yes! You can fully customize, copy, and adjust our materials for your training sessions. However, resale in any format is not permitted.

Is there support after purchase?

Yes, we provide ongoing support. Reach out anytime, or call our 24/7 toll-free number 1- 800- 561-9405 for assistance.

Still have questions?

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To discover how our training course materials can help you boost engagement, deliver impactful training, and enhance your team’s knowledge on the topics that matter most to you, explore our  frequently asked questions, or reach out to us directly for more information.
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